[et_pb_section fb_built=”1″ _builder_version=”3.22.3″][et_pb_row _builder_version=”3.22.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″][et_pb_text _builder_version=”3.22.7″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.22.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″][et_pb_text _builder_version=”3.0.74″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]You can in case of problem contact us by phone at +33 (0) 6 62 35 57 00 or by mail: expsnowboard@gmail.com
\nFields of application and modification of the general conditions of sale
\nThese general conditions of sale apply to all orders placed on the website www.expsnowboard.com
\nThe company EXP SNOWBOARD reserves the right to adapt or modify at any time these terms and conditions of sale. In case of modification, will be applied to each order the general conditions of sale in force on the day of placing the order.<\/p>\n
Product availability<\/strong> Price<\/strong> Terms of payment and security<\/strong> Title retention clause :<\/strong> Terms of delivery<\/strong> Generalities:<\/strong> Delivery methods:<\/strong> From the parcel to the delivery:<\/strong> Responsibilities<\/strong> Withdrawal period:<\/strong> Return procedure:<\/strong> Warranties and after-sales<\/strong>
\nOur product offers are valid while stocks last.
\nUpon receipt of your order, we check the availability of the product(s) ordered(s). In case of unavailability, we commit ourselves within 30 days from the placing of the order either to deliver the ordered product or to offer you a similar product at a similar price or to refund you.<\/p>\n
\nPrices are expressed in Euro VAT and are exclusive of transport costs. The company EXP SNOWBOARD reserves the right to modify its prices at any time, in particular in case of increase of the charges or in case of manifest error.<\/p>\n
\nPayment terms:
\nYou can pay:
\nYou can pay:
\n2 \/ By transfer: When sending your order confirmation you will find a RIB. Your order will be registered and validated upon receipt of payment.
\n3 \/ Choozeo: 3 & 4 times free of charge (only possible in France).<\/p>\n
\nThe products remain the property of EXP SNOWBOARD until full payment of the order. However, after delivery, the risks of the goods delivered are transferred to the customer.
\nDefault of payment:
\nEXP SNOWBOARD reserves the right to refuse to make a delivery or to honor an order from a consumer who has not totally or partially paid a previous order or with whom a payment dispute is in progress. administration.<\/p>\n
\nThe company EXP SNOWBOARD can not be held responsible for the consequences due to a delay of delivery from the Carrier.
\nThe company EXP SNOWBOARD can exonerate itself of any responsibility by proving that the non-performance or the bad execution of the contract is attributable either to the consumer, or to the unpredictable and insurmountable fact of a third party to the contract.<\/p>\n
\nProducts purchased on www.expsnowboard.com are available worldwide.
\nFor reasons of follow-up of the parcels, it is impossible for us to deliver the orders in the bases or other premises of the armies, hospitals and holiday centers.
\nFor any order located outside the European Union (ex: Switzerland) we charge excluding tax.
\nFor any order in Switzerland, customs charges apply & will be charged to you upon delivery.
\nDelivery methods:
\nDelivery can vary from 2 to 4 working days, subject to availability of products. Holidays do not count as working days.
\nDelivery may vary from 7 to 30 business days for foreign countries, subject to stock availability.
\nThis is an average time depending on the destination, the shipping method and the availability of the item.<\/p>\n
\nThe ordered product is delivered by a carrier, depending on the nature of the product ordered and the address on the order form.<\/p>\n
\nYou must check the conformity of the goods delivered at the time of delivery and before signing the delivery note (CARRIER). You must indicate on the delivery note and in the form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product …). This check is considered to have been made once the buyer, or a person authorized by him, has signed the delivery note.
\nNo claim can be made if the delivery order is signed, neither with the company EXP SNOWBOARD nor with the carrier.
\nIn the case of a snowboard delivery, if the board is damaged, write on the delivery slip:
\n“COLIS DENIED, BROKEN BOARD” as well as your signature and only that.
\nYou will have to inform us of this problem and we remind you to proceed quickly to the sending of a new board (the parcel will be returned to us directly without any expenses of transport at your expense.)<\/p>\n
\nThe company EXP SNOWBOARD can not be held responsible for the non-performance of the contract due to force majeure, fortuitous event, disruption or total or partial strike including postal services and means of transport and \/ or communications, flood, fire.
\nThe choice and purchase of a product are under the sole responsibility of the customer. The total or partial impossibility of using the products notably because of the incompatibility of the material can not give rise to any compensation, reimbursement or questioning of the responsibility of the company EXP SNOWBOARD.
\nIn case of non-delivery of an order or part of order, you have a maximum of one year (from the date of placing the order) to show you. Beyond this deadline, we will not accept any claim.<\/p>\n
\nIn accordance with Article L.121-20 of the Consumer Code, the consumer has a period of seven days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception of where applicable, return costs. The consumer may waive this deadline in case he can not move and where simultaneously it would need to call upon an immediate benefit and necessary to its conditions of existence. In this case, he would continue to exercise his right of withdrawal without having to justify reasons or to pay penalties.
\nWhen the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next working day.
\nThe product must be returned in good condition, accompanied by all accessories in its original packaging, and not used.<\/p>\n
\nThe cost of return in the event of a withdrawal will be your responsibility.
\nThe return costs for a product declared not in conformity with the order, will be supported by EXP SNOWBOARD. Simply contact the EXP SNOWBOARD Customer Service Department to have a postage billed to you.
\nThis right of return can only be accepted for complete products, in their original condition (packaging, accessories, instructions …) with a copy of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the customer will not be returned or exchanged.
\nWe strive to make an exchange, credit or refund within a maximum of 15 days after receipt of the products by us.
\nNo cash on delivery will be accepted.<\/p>\n
\nAll our products benefit from the one-year warranty, parts and labor. In case of default during the initial warranty period, repairs will be provided free of charge by us, or by a shaper \/ repairer approved by the company EXP SNOWBOARD.
\nIt is essential to contact us for any request related to the warranty or service, which depend on the conditions of use of the equipment.
\nTo benefit from the product warranty it is imperative to keep the invoice for the purchase of the product or to be in the customer file.
\nWe remind you that you also benefit from the legal guarantee of hidden defects in application of articles 1640 and following of the civil code.<\/p>\n